Property Managment

Being a landlord carries a lot of responsibility and the consequences of getting it wrong are unthinkable

When mistakes are made, the punishment could be a financial one or, in some serious cases, imprisonment, not to mention the guilt and regret. Instructing a competent letting agent to manage your property will incur a cost, however when you think about the risks, the financial investment and the burden when tenancies go wrong, there is no credible alternative.

We believe there are four landlord profiles, each with common concerns and future goals. Over the years we have listened to and studied their needs, tailored our services and adapted so we provide them with the appropriate support at an affordable price.

Claire Lloyd Staff

Property Manager

Katrina Fernandes

Property Manager

Tara Lennon

Property Manager

Hayley James

Property Manager

Nicky Tchertoff

  • Initial visit to your property by an experienced member of our lettings team
  • Provide an accurate assessment and market appraisal of your property
  • Provide advice on regulation, compliance and the legal aspects of letting
  • Provide marketing strategies to best present your property
  • Provide impartial advice on presentation, interior and refurbishment
  • Display prominent “To Let” and “Let By” boards
  • Arrange an Energy Performance Certificate (EPC)**
  • Accompanied viewings by a member of our lettings team
  • Award winning telephone answering service 24 hours a day
  • Outsource to a comprehensive referencing company to vet prospective applicant
  • Offer comprehensive range of household, contents and rent and legal protection policies
  • Provide immigration and right to rent checks (please refer to T&C’s for full details)
  • Identify quality applicants, to include affordability and suitability checks
  • Multi-listing with and
  • Export property details and information using state of the art lettings and accounts software
  • Drafting of tenancy agreement and relevant documentation using “DocuSign” a provider of electronic signature technology
  • Accurate advice from our trained and dedicated team
  • Register and protect the deposit as “stakeholder” with TDS and issue Prescribed Information
  • Collection of rent by standing order with rents transferred into your bank with a monthly statement of account of rent
  • Accounts department with a dedicated account manager
  • Free eviction for non-payment of rent within 12 months of our decision, subject to an approved reference for each tenancy application.
  • Dedicated property manager in branch
  • 24 hour online maintenance portal translated into in excess of 40 languages
  • Scheduled property visits with photos using bespoke state of the art software
  • Free impartial legal telephone helpline with advice on all aspects of residential lettings
  • Co-ordination of local contractors for property maintenance at competitive prices
  • Arrangement of outgoings such as ground rent, service charges and maintenance charges (we will require your instructions in writing if this is applicable)
  • Arrangement of professional cleaning at check-in and check-out**
  • Arrange and accompany property schedule of condition, inventory check-in & check-out visits**
  • Legal and rental protection (up to £2,500 per month rent + £75,000 legal costs)
  • Preparation of new tenancy agreement at the point of renewal
  • Serve statutory legal notices for possession and rent arrears
  • Negotiation of the deposit release to you and/or your tenant
  • Free and impartial taxation advice with a qualified accountancy firm (1 hour capped)
  • Accompanied court visits in the unlikely event of a tenancy dispute**
  • Annual one-to-one meeting with a director of the business, on written request
  • Financial and legal statement for you and/your accountant if requested
  • Negotiating an AST agreement onto a statutory periodic agreement
  • Provide up to 3 special clauses in the tenancy agreement if required
  • Complimentary service for arrangement of property compliance certificates and reports

Managed 11% exc VAT (13.2% inc VAT)

Managed+ 15% exc VAT (18% inc VAT)

the property experts